Shipping Policy

Thank you for visiting and shopping at ledner.store. The following are the terms and conditions that constitute our Shipping Policy.

Order processing

Order Cut-off Time: 6:00 PM (EST) Monday to Friday.

Once we receive your successful order, goods will usually be processed within 1-3 business days.

There will be a confirmation email with tracking information.

Orders are not shipped or delivered on weekends or holidays.

If we receive a large number of orders, shipments may be delayed by several days. Please allow additional shipping days for delivery.

If there is a significant delay in shipping your order, we will contact you by email or phone.

Shipping cost

Standard shipping is $6.99 for all orders.

Shipment Confirmation & Order Tracking

You will receive an email with shipping information and tracking number once your order has shipped. Please note that you may receive this communication in your email platform’s junk folder. If you have any other problems, please email us.

Delivery time

Estimated delivery time is approximately 7- 15 business days from the date the order is shipped.

However, there will be circumstances we cannot foresee such as weather conditions or logistical difficulties that may result in minor delays. Please allow additional shipping days for delivery. If there is a delay in shipping, we will contact you via email. In these cases, we will contact you.

Shipping method

At ledner.store, we trust and choose UPS as our main shipping partner to ensure your products are delivered safely and quickly. Wherever you are, we always ensure that your fashion orders are processed and delivered safely to your door via UPS shipping service.

Require signature

To ensure the security of your order, a signature is required upon delivery. We do not offer the option of leaving your delivery unsigned or unattended.

Package was lost

In case your order is lost, please contact us for assistance or you should contact the carrier directly so they can contact the person delivering your order directly.

Change delivery address

You can modify your order’s shipping address before we process the order (package) by contacting us via email.

Address accuracy

Please ensure that your shipping address is correct and complete to avoid any delays or misdeliveries.

Return the parcel to the sender

If the parcel is returned to the seller due to the buyer’s error, such as an invalid address or the buyer did not receive the parcel in time, the buyer will be responsible for paying additional costs for the returned parcel again.

Contact us

Adress: 2511 Camberwell Ct, Herndon, VA 20171, USA

Email: [email protected]

Working hours: 8AM – 6PM (from Monday to Friday, closed Saturday Sunday).